Privacy Policy
At ArcLancer, we respect your privacy and are committed to protecting the personal information of our users, including clients, freelancers, and visitors. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
By using ArcLancer.com, you agree to the terms described in this policy.
1. Definitions
For the purpose of this Privacy Policy:
- “Platform” refers to ArcLancer.com and all its services.
- “User” means any visitor, client, or freelancer using the platform.
- “Services” means job posting, freelancing, hiring, messaging, and related features.
- “Content” refers to any text, designs, files, or materials uploaded by users.
1.1 Provision of Access
ArcLancer provides users access to its platform to post projects, offer services, and communicate with other users. We reserve the right to modify, suspend, or restrict access to any part of the platform at any time to maintain security and service quality.
1.2 Documentation License
All content, guidelines, and documentation provided on ArcLancer are licensed for personal and platform-related use only. Users are not permitted to copy, distribute, or resell platform content without written permission.
1.3 Use Restrictions
Users agree not to misuse the platform. This includes:
- Posting false or misleading information
- Uploading illegal, harmful, or copyrighted content without permission
- Attempting to hack, disrupt, or damage the platform
- Using ArcLancer for unauthorized commercial activities
Violation may result in account suspension or permanent ban.
1.4 Reservation of Rights
ArcLancer reserves all rights to:
- Modify or discontinue services without prior notice
- Remove any user content that violates policies
- Take legal action against misuse or fraud
- Update terms and privacy rules as needed
2. Support
We provide user support to help with account issues, job postings, payments, and platform usage. Support can be reached through our official contact email or support system.
We aim to respond to all queries within a reasonable timeframe.
3. Fees and Taxes
ArcLancer may charge service fees or commissions on transactions between clients and freelancers. All applicable fees will be clearly displayed before payment.
Users are responsible for any local taxes or charges applicable in their country of residence. ArcLancer is not responsible for individual tax obligations.
4. Information We Collect
To improve our services, we may collect:
- Name, email, and profile information
- Payment and billing details
- Project and job activity data
- Communication between users
5.How We Use Your Information
We use your data to:
- Operate and improve the platform
- Match freelancers with relevant projects
- Process payments securely
- Prevent fraud and misuse
- Provide customer support
6. Data Protection
We use secure systems and industry-standard practices to protect your data from unauthorized access, loss, or misuse.
7. Cookies
ArcLancer uses cookies to improve user experience, track performance, and personalize content. Users can disable cookies in their browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of ArcLancer means you accept any updates.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:info@arclancer.com
